All of our products are made to order. We ask that you allow 3 - 5 business days for your product to be made and 2 - 4 business days for shipping. We ship USPS Priority however due to Covid-19 shipping may be delayed a few days by the United States Postal Service system.

Free shipping on orders over $75 within the United States

Shipping is within the United States and Canada. International customers are responsible for customs fees should they occur. International orders have to go through customs and can take up to four weeks to arrive once they are shipped.

Once your order is shipped out you should receive a tracking number. If you do not receive a tracking number or having problems tracking your order please contact us.

RETURNS

Due to the COVID-19 pandemic and the nature of our products, we cannot accept returns or exchanges can be given once your order has been shipped. We do offer trial samples of our entire line of bath and body products so that you can try them out before purchasing the larger full size items.

Although we do not offer returns or exchanges, we will offer a replacement or a store credit in certain circumstances. If you have an issue or concern about your purchase, please send us an email at info@shopskinflo.com.

If you receive a damaged item, please contact us within 48 hours at info@shopskinflo.com. We value and appreciate our customers greatly, we will do what we can to ensure your happiness is with our products.